Moss Management
Offering you the highest quality luxury listings, along with the best guest experienced, guaranteed to be a stay you'll never forget!
About
Moss Management is a family-run short-term rental management company serving Calgary and Sylvan Lake. What sets Moss Management apart, we treat every property like it’s our own, focusing on design that delights, hospitality that earns five-star reviews, and systems that keep everything running smoothly. Whether it’s a modern loft in downtown Calgary or a lakeside getaway in Sylvan Lake, we make hosting effortless and profitable. Effortless Hosting. Five-Star Stays. Smart Returns. That’s Moss Management.
Why staying with us
Pet Friendly Units
Bring in your best friend
Families welcome
Perfect for any family
Free Parking
Private parking for our guests
Hassle Free Check-In
24/7 Guest Communication Service
Feel at home...
Your next vacation will feel right at home
Testimonials
"If you’re looking for a top-quality company you can trust, you’ve found it!
Jane Faber, New York
"I have never been so satisfied with a service provider. I recommend whole-heartedly. "
Aaron Booker
"This is the best product I have ever purchased. I will definitely come back."
Bob Durham, Houston
"What great service. They were very patient and answered every question that I had."
Lily Gardner
FAQ
What are your business hours?
We are available 24/7 via email, phone, and guest messaging platforms to ensure seamless support for both guests and property owners. Our regular office hours are Monday to Friday, 9:00am–4:30pm, but urgent matters are always prioritized outside of these times.We are available 24/7 via email or messages. Our regular office hours are Monday to Friday 9:00am-4:30pm.
What type of payment methods do you accept?
For property management services, we accept direct deposit, e-transfer, or wire transfer. Guest reservations are processed securely through platforms like Airbnb, VRBO, and Booking.com, which accept all major credit cards and payment methods.Describe the item or answer the question so that site visitors get the information they need at a glance.
Can I get a full refund?
Refunds for guest stays follow the cancellation policy selected for each property on platforms such as Airbnb, VRBO, or Booking.com. Owners also have flexibility in choosing their cancellation policy (e.g., flexible, moderate, or strict). Please refer to the specific listing’s policy for full details.Describe the item or answer the question so that site visitors get the information they need at a glance.
What is your return policy?
As a service-based business, Moss Management does not offer product returns. For guests, booking refunds are managed through the platform where the reservation was made, according to that property’s cancellation policy. For property owners, any overpayments or billing adjustments are reconciled promptly on the next statement.Describe the item or answer the question so that site visitors get the information they need at a glance.
Let's talk!

Business Hours

Mon - Fri
-
Sat - Sun
Closed
Kelly@mossmanagement.ca

Contact Us